Latest Newsletter: New track and trace guidance and resources for licensees – Recalls process for licensees and consumers – What is a Notice to Comply?
New track and trace system guidance and resources are now available to help properly select the item category that best matches your cannabis good, along with best practices for creating an item name.
Cannabis Law Report · · 2 min read
New track and trace guidance and resources for licensees
New track and trace system guidance and resources are now available to help properly select the item category that best matches your cannabis good, along with best practices for creating an item name.
View new resource about track and trace item categories
What if I experience a temporary loss of connectivity?
If you lose connectivity with the track and trace system, you are required to prepare and maintain comprehensive records detailing all commercial cannabis activities that were conducted during the loss of access. You cannot transport, receive or deliver any cannabis or cannabis products until your access to track and trace is restored.
If you experience a loss of track and trace access for more than 72 hours, immediately email trackandtrace@cannabis.ca.gov.
View California Code of Regulations (CCR), title 4, section 15050
Recalls process for licensees and consumers
The Department of Cannabis Control (DCC) is committed to providing recall information that is easy to access and understand so licensees and consumers can navigate the process with confidence. The recalls webpage is designed to support licensees in managing recalls responsibly and helps consumers stay informed about the safety of cannabis goods.
Learn more about recalls and safety notices
What is a Notice to Comply?
A Notice to Comply (NTC) is a written notice DCC issues when we find a violation during an inspection, investigation or audit and is like getting a fix-it ticket. It’s a routine part of regulatory oversight and means something needs to be corrected. The NTC describes the issue and points to the specific laws or regulations that apply. It may also include guidance or outline specific requirements when fixing the issue.
When you receive an NTC, you must sign it, describe how you corrected the issue and return it by the due date specified. In some cases, we may also ask for a written plan describing how you will fix the issue, which must be reviewed and approved by DCC.
NTCs are more than a corrective tool — they help licensees understand compliance expectations and how to meet them. Failing to resolve the NTC within the required timeframe can lead to disciplinary action.
Helpful tips
Change of operations requests for manufacturers
Manufacturers can submit a change of operations request at any time by using a Form 27: Notifications and Requests to Modify a License. The designated responsible party needs to submit the form from the email address listed for them in the license record.
Resources for applicants and licensees
DCC has a variety of published tools to help applicants and licensees stay informed, prepared, and compliant. These resources are designed to make it easier to understand requirements, navigate licensing, and maintain regulatory readiness.
Guidance and checklists
Step-by-step materials, self-inspection tools, and helpful guides to support ongoing compliance are available at Guidance and checklists for applicants and licensees.
DCC forms
The most up-to-date licensing and compliance forms are available at DCC forms.
From Cannabis Law Report.
Information, not legal advice. Check the primary source before relying on it.
